Shipping & Delivery
At Opulent Locks, we are committed to delivering your order safely, efficiently, and transparently.
This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered worldwide.
Where do you ship from?
Orders are shipped from our verified fulfillment centers located in the United States and overseas, depending on product availability and destination.
Each order undergoes a quality inspection before dispatch.
Shipping Destinations
Opulent Locks ships worldwide, including but not limited to:
United States
Canada
United Kingdom
Europe
Australia
Middle East
Selected international destinations
Shipping availability may vary depending on local regulations.
Order Processing Time
All orders are processed within 1–3 business days, excluding weekends and public holidays.
During peak seasons, promotions, or high-demand periods, processing may take up to 5 business days.
Once shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Times
Delivery times are estimates and begin after the order has shipped, not on the purchase date.
United States: 3–7 business days
Canada & UK: 5–10 business days
Europe: 5–12 business days
International: 7–15 business days
Delivery times may vary due to customs clearance, courier delays, weather conditions, or other factors beyond our control.
Express Shipping
Express shipping options are available at checkout for selected destinations.
Estimated express delivery:
2–5 business days, depending on location
Express shipping does not affect order processing time.
Shipping Costs
Shipping costs are calculated at checkout based on:
Destination
Shipping method selected
Order value
All shipping fees are displayed before payment confirmation.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear after dispatch.
Customs, Duties & Taxes
International orders may be subject to:
Customs duties
Import taxes
Brokerage fees
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Opulent Locks does not control or predict customs fees and is not responsible for delays caused by customs clearance.
Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to:
Customs inspections
Carrier disruptions
Weather conditions
Peak shipping seasons
If your order has not arrived within the estimated timeframe, please contact us within 7 days after the expected delivery date for assistance.
Lost or Stolen Packages
Once an order is marked as delivered by the carrier, Opulent Locks is not responsible for lost or stolen packages.
If your tracking shows delivered but you did not receive your order:
Verify delivery location
Check with neighbors or household members
Contact the carrier directly
Claims must be reported to Opulent Locks within 48 hours of delivery confirmation.
Shipping Insurance
Standard shipments are not automatically insured.
For high-value or international orders, we strongly recommend adding shipping insurance at checkout to protect against loss or damage during transit.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Opulent Locks is not responsible for:
Orders shipped to incorrect addresses provided by the customer
Delays caused by address errors
Additional shipping fees may apply for reshipment.
Refused or Unclaimed Packages
Orders refused, unclaimed, or returned due to unpaid customs fees may be subject to:
Return shipping fees
Restocking fees
Partial refunds at our discretion